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How our Clinic Works
Simple. Transparent. Insurance‑Based Primary Care.
Lakepointe Primary Care is a traditional, insurance-based primary care clinic serving adults and families in Lewisville and surrounding DFW communities. We focus on accessible, personalized medical care — without memberships or hidden fees.
Step 1 - Register With Our Clinic First
Quick online registration to get started
Before scheduling your visit, new patients are required to register with our clinic through our secure online system. This helps us collect your information, verify insurance, and prepare for your appointment.
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Secure online registration via our patient platform
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Submit basic information and insurance details
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Complete required forms at your convenience
Once registration is complete, our team will guide you through scheduling your visit.
Step 2 — Insurance & Check‑In
We accept most major insurance plans and Medicare
Visits are billed through your insurance according to your plan’s copays, deductibles, and coinsurance. Self‑pay options are available for uninsured or out‑of‑network patients.
What to bring:
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Valid photo ID
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Insurance card (if applicable)
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Medication list
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Completed new patient forms
Step 3 — Your Appointment
Personalized medical care, not rushed visits
During your visit, you’ll meet with your provider to discuss your concerns, review your health history, and create a care plan tailored to your needs.
Appointments may include:
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Preventive care and annual physicals
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Sick visits and acute concerns
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Chronic condition management
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Mental health support
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Medical weight loss consultations
Step 4 — Labs, Referrals & Follow‑Up
Coordinated care beyond your visit
If labs, imaging, prescriptions, or specialist referrals are needed, our team will help coordinate next steps.
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Prescriptions sent electronically
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Lab orders provided or completed in‑office when available
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Referrals coordinated with specialists
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Follow‑up visits scheduled as needed
Frequently Asked Questions
Do you require a membership fee?
No. Lakepointe Primary Care is an insurance‑based clinic. No memberships are required.
Do you accept Medicare?
Yes, we accept Medicare and most major commercial insurance plans.
Do you offer self‑pay visits?
Yes. Transparent self‑pay pricing is available for uninsured patients. Please call our office for pricing.
Do you offer same‑day appointments?
Same‑day or same‑week appointments may be available depending on schedule.
Who bills for lab work?
Laboratory testing is performed by independent third-party laboratory vendors. The laboratory bills your insurance directly for their services. Lakepointe Primary Care does not manage, process, or control laboratory billing or coverage determinations.